Pretty Paperwork Network - Terms of Service
Effective Date: December 2025
1. Parties & Acceptance
Provider: Pretty Paperwork Network (PPN), an independent contractor entity providing productized business consulting and proposal services.
Client: You, the individual or organization purchasing services through Whop or directly from PPN.
Agreement: These Terms of Service constitute a binding agreement between you and PPN. By purchasing any service through Whop or accepting this agreement at checkout, you acknowledge that:
- You have read and understood these terms
- You are 18 years of age or older
- You are legally authorized to enter into this agreement
- You agree to be bound by all terms herein
This agreement is effective upon payment and remains in effect for the duration specified in your service agreement or product description.
2. Scope of Services
PPN provides productized services across four main categories:
- AI & Automation - Digital downloads, instant access tools
- I Write You Win - Proposal writing and response development
- Temp Staffing - Hourly or retainer-based support
- Choose Your Level - Monthly or recurring membership benefits
Each service specifies exact deliverables, timelines, and scope. This agreement incorporates the product description by reference. If any conflict exists between this ToS and a service description, the service description controls the specific deliverables and terms.
For I Write You Win Service Details: See Appendix A below.
3. Payment Terms
Pricing & Payment Method
- All prices are specified in your service agreement or on the platform where you purchased
- Payment is required BEFORE work begins
- All fees are fixed and non-negotiable unless otherwise specified at purchase
Refunds
Refunds are issued ONLY if PPN fails to deliver according to the service specifications and timeline stated at purchase. Refunds are limited to the amount paid and do not include compensation for opportunity costs, lost contracts, or third-party damages.
Refunds are NOT issued if:
- You submitted materials or information late
- You missed feedback or approval deadlines
- You requested changes outside the service scope
- You are unsatisfied with market response to our work
- You changed your mind about the engagement
Payment Processing
No work begins until payment is received and confirmed.
4. User Obligations & Conduct
You agree to:
- Provide accurate information - All information you submit must be complete, accurate, and timely
- Follow the stated timeline - Meet all deadlines specified in your service agreement
- Maintain one point of contact - Designate a single primary contact for communications (you coordinate internally with your team)
- Review deliverables carefully - Provide feedback during the specified feedback window
- Understand your service scope - You must comprehend the service you purchased
You must review our work carefully. If you don't flag issues during the feedback window, you accept the work as-is. We are not responsible for errors you discover after the service period ends.
5. Intellectual Property & Ownership
Ownership of Deliverables
Upon receipt of full payment:
- You own the deliverables we create for you
- You own all data and information you provided to us
- We own our design methodology, frameworks, templates, and processes
- We retain rights to showcase your work in our portfolio, case studies, and speaking engagements (anonymized, with no proprietary details or company attribution unless you grant permission)
Your Content Warranty
You guarantee that any elements you provide are either owned by you or you have permission to use them. You assume all liability if your content infringes third-party rights.
Portfolio & Public Use
We reserve the right to display your work (anonymized) in our portfolio, write about projects on our website and in publications, speak publicly about engagements (anonymized), and show design elements (without proprietary content) to prospects.
We will NEVER share your company name, contact information, pricing, proposal text, strategy specifics, or attributed metrics.
6. Timeline & Delivery Schedule
Your service timeline depends on the category you purchased. For I Write You Win services, see Appendix A for granular timeline details including specific delivery times and deadlines.
AI & Automation
- Delivery: Instant/immediate upon payment
- Timeline: Self-serve access or same-day delivery
I Write You Win
- Duration: 7-calendar-day sprints aligned to your purchase
- Weekends: Included (no pause for weekends/holidays)
- Key rule: All deadlines are hard. Client delays do NOT extend the sprint end date.
- Sprint end: Final delivery on Day 7, close of business. No extensions.
See Appendix A for detailed timeline, delivery schedule, and deadline times.
Temp Staffing
- Duration: Ongoing per your retainer or hourly agreement
- Timeline: As specified in your service agreement
Choose Your Level
- Duration: Monthly or recurring per your membership tier
- Renewal: Automatic unless cancelled per member terms
7. Limitation of Liability & Disclaimers
PPN performs services on a best-effort basis using professional judgment and industry standards. However:
- We cannot guarantee error-free work, especially if information you provided was incorrect or incomplete
- We cannot guarantee market success or contract awards
- We cannot be liable to you or any third party for damages, including lost profits, lost savings, lost contracts, or other incidental, consequential, or special damages
Refund is the sole remedy for non-performance by PPN. Total liability is limited to the amount you paid.
Best-Effort Standard
We will use professional expertise, industry standards, and best practices. Outcomes depend on:
- Quality and completeness of information you provide
- Your market positioning and competitive advantage
- Your execution in implementing our recommendations
- Your market's response and decision-making
Third-Party Claims
If a third party claims damages based on our work, you assume that risk. We do not have liability for how you use, implement, or represent our work.
8. Termination
Your engagement runs for the duration specified in your service agreement. The relationship terminates automatically when your service period ends, all deliverables are delivered, and all payments are complete.
Early Termination
You may terminate any time, but:
- No refunds for work already delivered or services already started
- Refunds only available for services not yet started (less administrative fees)
- Final payment required for all work completed through termination
Termination by PPN
We may terminate if you violate these terms, fail to pay, engage in abusive behavior, request illegal/unethical work, or if we determine the relationship is not a good fit.
9. Dispute Resolution
If You Disagree with Our Work
Step 1: Reach out in Discord #working channel or email with specific concerns.
Step 2: We discuss the issue and determine if it falls within your service scope.
Step 3: If within scope, we address it. If outside scope, we provide options:
- Request additional work (billed separately)
- Accept the work as-is
- Terminate engagement (refund only for unstarted services)
Step 4: Our decision is final upon service completion.
We Reserve the Right to Terminate Client Relationships
We work best with clients who are responsive, trust our experience, and afford us creative freedom. If we determine the relationship is not the right fit, we will part ways gracefully with refunds for unstarted services.
Governing Law
This agreement is governed by California law and the exclusive jurisdiction of California courts.
10. Confidentiality & Data Protection
All information you provide is strictly confidential. We will not share it with third parties, use it in other client work, disclose it in marketing/case studies, or retain it longer than necessary (we delete files after engagement ends).
Data Storage: We store client information in secure cloud tools (Google Drive, ClickUp) with standard encryption.
Breach Notification: If we experience a security incident affecting your data, we will notify you within 48 hours.
11. Amendments & Miscellaneous
Changes to These Terms
PPN may update these Terms of Service at any time. Changes are effective immediately upon posting.
Severability
If any provision is unlawful or unenforceable, that provision is severed and does not affect the validity of remaining provisions.
Entire Agreement
This agreement, combined with your service description, constitutes the entire agreement. No verbal agreements override these terms.
Assignment
You cannot transfer this contract without our written permission.
Renewal & Continuity
This contract stays in place and does not need renewal. Each new purchase adds to this agreement.
By purchasing our services, you agree to all terms outlined above.
Last Updated: December 7, 2025
Appendix A: I Write You Win Service Details
Before You Buy
By purchasing I Write You Win services, you represent that you:
- Have existing literature about your standard approach, team, and timelines
- Have deep understanding of your market and competitive landscape
- Know how to price your product/service
- Are eligible for the opportunities you're responding to
- Understand the RFP or solicitation you're pursuing
- Will provide complete, accurate, and timely information
- Have authority to make decisions on behalf of your organization
- Maintain one primary point of contact for all communications
The I Write You Win Ecosystem
I Write You Win is built on Shipley methodology for winning proposals. Your core service is proposal writing delivered in 7-calendar-day sprints. Complementary color team services are optional, separate sprints that enhance your proposal.
Core Service: I Write You Win
Standard proposal writing based on character count (10,000 characters = 1 sprint). Includes one included call (Days 2-3) and one feedback cycle.
Optional Color Team Services
Color teams are ADDITIONAL sprint-based services purchased separately. They are not bundled with your base proposal writing and cost more than writing alone.
When to add color teams: If you have a tight deadline or need comprehensive proposal development, we recommend combining color teams with your writing sprint. All corresponding sprints must be paid upfront.
Available color teams:
Blue Team - Offer development. Essential if you've never written a proposal or are writing for a new industry. Defines your competitive position and value proposition.
Green Team - Pricing and cost strategy. Requires Blue Team completion first. Develops your pricing model and financial defensibility.
Purple Team - Design and custom graphics. Professional visual design and brand integration.
Gold Team - Final review and compliance. Thorough compliance verification and executive positioning (more comprehensive than standard review included in base service).
Black Team - Integrated multi-functional support. Coordinates multiple specialized teams into a unified, synchronized engagement.
When You Purchase
Payment is required BEFORE work begins. Work officially starts 8am PST the day after payment (or next business day if payment received after 8am PST).
Multi-Sprint Purchases
- If purchasing multiple sprints (writing + color teams), all sprints are paid upfront
- Work stops immediately if payment is not received by sprint start date
- Automatic suspension: Work halts until payment is received
Your Sprint Timeline
I Write You Win sprints are 7 calendar days. All deadlines are hard and tied to what you paid for.
Key rules:
- Weekends are included - We work 7 days. If you prefer not to work weekends, purchase on a different day.
- If you miss a deadline: Work continues without you. We do not pause for late submissions.
- Sprint end is final: Your sprint duration is fixed to what you paid for—client delays do NOT extend the sprint end date.
Detailed Schedule & Times
| Day | Time | Client | PPN |
|---|---|---|---|
| 1 | 8am-5pm | Provide all materials in shared folder | Review materials, request any additional info |
| 2 | 8am | - | Outline delivered |
| 2-3 | Days 2-3 | Schedule 1-hour call | Available for included call |
| 3-4 | - | Review outline, prepare feedback | Writing underway |
| 4 | 8am | - | First draft delivered |
| 5-6 | - | Review draft and prepare comments | Awaiting feedback |
| 6 | 5pm | Submit ALL feedback/comments by 5pm PST | Receive feedback, begin revisions |
| 7 | COB | Final review | Final delivery, close of business |
Your Materials & Responsibilities
You are responsible for providing complete, accurate, and timely information. Specifically:
- Review our initial requests carefully and provide complete details on first submission
- Provide all requested documentation within the sprint timeline
- Organize materials clearly in the shared folder with logical naming
- Understand the RFP/solicitation you're pursuing
If information is incomplete or late: We continue working within the sprint timeline. If you later realize information is missing, addressing gaps requires a separate engagement billed separately. Delays in providing materials do NOT extend the sprint end date.
Your Included Call
Your sprint includes one (1) one-hour call scheduled for Days 2-3. Calls scheduled outside this window or additional calls require separate billing.
Call details:
- Scheduling: Use Google Calendar booking link provided at purchase
- Time Zone: All times are PST
- Purpose: Strategy discussion, RFP clarification, stakeholder interviews, technical deep-dives
- Recording: All calls are recorded. You receive the transcript.
How to Reach Us
Discord #working channel is our primary communication method. Drop by for quick questions or calls when we're available (real-time, conversational).
Email is checked Tuesdays and Thursdays afternoons only (not primary).
We are not on-call. Communication happens during working hours or via Discord drop-ins when available.
What's Not Included (But Available Separately)
The following are not included in I Write You Win sprints:
- Information gathering for you or your subcontractors
- Subcontractor or client outreach/coordination on your behalf
- Chasing down your internal team for materials
- Additional dedicated consultation beyond your 1 included call
- Resume creation or rewriting
- Transcription services
- Guarantee of market success or contract awards
These services may be provided for an additional fee if needed.
End of I Write You Win Service Details